When I signed up for a new 18 month contract after spending years on the rolling contract terms, the confermation was sent to an email address that is no longer avalable to me.
Could anyone help me getting the old email address removed and future mail sent to my current email address.
Forum TeamHello Johnkennedy1968.
Thanks for your first post and welcome to our community.
Sorry to hear your confirmation was sent to an old email address.
You can change this by following the steps below.
To change your personal account details, simply log on to My Virgin Media and click on “My Profile” at the top of the page. There, you’ll be able to change your contact information, address, email address, date of birth, and more.
If that fails, please let us know and we can have a look from here.
Gareth_L
