Forum Discussion

M33rkat's avatar
M33rkat
Joining in
7 months ago

Ebilling option not available

I am unable to switch to ebills only.  My VM app and  Web page  account only offer email/phone/text/ post option or various print sizes. Seems to be a common problem.

Any help appreciated.

2 Replies

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    7 months ago

    Hi M33rkat thanks for your post although we're sorry to hear of your concerns raised here.

    We'd like to look into this further for you so please expect a PM from us to arrive shortly, and respond directly when you can!
    Many thanks

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    7 months ago

    Hello again M33rkat.

    Thanks for your time over the past week or so.

    I did send you a private message advising the paperless billing has now been resolved.

    If we can help with anything else, you know where we are.

    Gareth_L