Forum Discussion

M33rkat's avatar
M33rkat
Joining in
12 months ago

Ebilling option not available

I am unable to switch to ebills only.  My VM app and  Web page  account only offer email/phone/text/ post option or various print sizes. Seems to be a common problem.

Any help appreciated.

2 Replies

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    12 months ago

    Hi M33rkat thanks for your post although we're sorry to hear of your concerns raised here.

    We'd like to look into this further for you so please expect a PM from us to arrive shortly, and respond directly when you can!
    Many thanks

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    11 months ago

    Hello again M33rkat.

    Thanks for your time over the past week or so.

    I did send you a private message advising the paperless billing has now been resolved.

    If we can help with anything else, you know where we are.

    Gareth_L