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Trojan26's avatar
Trojan26
Joining in
15 days ago

DIsney+ Bundled with contract renewal

Ive only got broadband and i only want broadband nothing else.  I got an email offer to renew my broadband contract as it was ending in a few months so I renewed my contract and also chose the option to upgrade to 350mb from my current 250mb for just a few pound more.

I get an email from virgin media confirming my contract details and cost but im worried because i do not want Disney+ and at not point was i told i would be getting disney plus as part of renewing my broadband contract.  I would like it confirming that i am not going to be paying for disney+ and would like to know why its been added to my renewal contract without my permission.

please help, if this can be removed from my contract and be confirmed i will not be paying for this I will remain a happy virgin customer again.

kind regards

Mark

 

 

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