Forum Discussion

Feb's avatar
Feb
Joining in
27 days ago

Disney+ Activation

Was meant to get 3 months of Disney+ when I signed up for the broadband. Received the below email but didn’t have an Activation option on the app as described. Called customer service and they didn’t have a clue but said a Supervisor would call me back. Its been months and have still not had that call back... 

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Still want to subscribe to Disney+ [tier name] and pay for it through your Virgin Media bill – for less? Here’s how.

 

Getting your discount

  • You’ll enjoy an exclusive 100 discount on Disney+ , making its new monthly price 0.0000000000000000
  • To get this discount, you’ll need to set up your Disney+ account within 14 days of signing up
  • Your discount will last 3 months
  • We’ll email you 30 days before your discount ends, letting you know the price your subscription will automatically renew at – or you’ll have the option to cancel

 

 

  • Daniel_Et's avatar
    Daniel_Et
    Forum Team
    26 days ago

    Hi Feb 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear you still haven't received the three months' worth of Disney+ you were expecting 😔

    In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel