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Cut_off_early's avatar
Cut_off_early
Joining in
11 months ago

Disconnected us early

We are due to leave Virgin on 28 August, agreed with your agents (have the transcript to prove this). Virgin has disconnected us 1 month early, no account access for 24 hours! Wife and I still need to work from home for the next three weeks, this is insane! How come you cannot get this right?

1 Reply

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    11 months ago

    Hi Cut_off_early 

    Thanks for posting and welcome to the community. We're sorry to hear you're leaving but also very sorry to hear of the dispute over the termination. 

    I shall send you a PM now to assist further.