Forum Discussion

Steve1141's avatar
Steve1141
Joining in
2 years ago

Disconnected my service on 2nd January although payment was up to date. Charged 10.74 to reconnect..Why?

Who can explain this?

1 Reply

  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)

    Hi Steve1141

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear that there seems to be an issue regarding a disconnection and disputed charge. Would you mind expanding on the situation and what's happened, please?

    Thanks,