Forum Discussion

AKhan1's avatar
AKhan1
Joining in
2 months ago

Did not get the Disney+ activation link

Hello,

I have recently subscribed to Broadband package and received an email that mentions "To get set up and start streaming, head over to your My Virgin Media account. Then, select Activate Disney+ and follow the on-screen steps", however I couldn't find any activation link on my Virgin Media account.

So, can you please provide the activation link asao, as the email mentioned that I need to activate Disney+ within 14 days.

Regards,

AK

 

 

  • AKhan1's avatar
    AKhan1
    Joining in
    2 months ago

    Hi,

    I have the same issue, Disney+ activation link is not showing in my Virgin media account, so please help.

    Regards,

    AK

    • Akua_A's avatar
      Akua_A
      Forum Team
      2 months ago

      Hi AKhan1 

      Sorry to hear you are having a similar issue. We can see you have recently posted about this in another thread. We have sent you a response there. Please get back to us there and we will do our best to assist.

      Thanks,

  • Akua_A's avatar
    Akua_A
    Forum Team
    2 months ago

    Hi AKhan1 

    Welcome to our community forums/services and thank you for your first posts. Sorry to hear you have not yet been able to activate your Disney+. We want to do our best to look into this for you. For this reason, we have sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.

    Thanks,