I have a debt relief order and virgin is still marking my credit file. This shouldn't be happening as I have sent proof of my debt relief order and virgin media is on there. I need help with this as the foreign people on the phone lines don't understand what iam explaining. Thankyou.
Hi Charlotte92
Sorry to see this is still ongoing.
Did you respond to the PM sent by Forum Staff on your previous thread < Here > ?
Hi there Charlotte92 Thanks for the post 👋🏼
I can see on our end you're in a chat with one of my colleagues.
Please continue the conversation there and the team will be able to assist you with your query.
Kind regards,
Ilyas.
