Forum Discussion

rosiephillip's avatar
rosiephillip
Joining in
7 months ago

Credit owed

Virgin received my equipment back 23rd May.

My account was in credit when I closed it and I still haven’t received this payment. I called the customer line but they were unable help. When am I likely to receive payment please? 

  • Hi rosiephilip,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear you haven't had that yet. 

    We can certainly take a look into this. 

    I will private message you now to confirm your details. 

    ^Martin