Forum Discussion

WorriedNicole's avatar
WorriedNicole
Joining in
9 months ago

Credit file

I am trying to email regarding a default of £0 effecting my joint mortgage application. This is severely effecting my mental health and is making me poorly.

I am emailing creditfileamendements but I keep getting bounce backs can someone PLEASE HELP.  

  • newapollo's avatar
    newapollo
    Very Insightful Person
    9 months ago
    WorriedNicole wrote:

    I am trying to email regarding a default of £0 effecting my joint mortgage application. This is severely effecting my mental health and is making me poorly.

    I am emailing creditfileamendements but I keep getting bounce backs can someone PLEASE HELP.  

    Are you using the correcty email address?

    creditfileamendments@virginmedia.co.uk 

  • japitts's avatar
    japitts
    Very Insightful Person
    9 months ago
    WorriedNicole wrote:

    I am emailing creditfileamendements but I keep getting bounce backs can someone PLEASE HELP.  

    As per the reply above, check the address you're sending to, for typos. You've put an unnecessary "e" in the middle of "amendments", that will cause an email to bounce.

  • Vikki_M's avatar
    Vikki_M
    Forum Team
    9 months ago

    Hi WorriedNicole,

    Thanks for your post and welcome to our community.

    I'm sorry to hear you have a default dispute that is causing some upset. 

    I will send you a private message now, please look out for the envelope in the top right of the page and pop back to me when you can.