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- Paul_DN
Forum Team
Hi Fstan99,
Thank you for reaching out to us in our community and welcome, we are sorry to hear you have not received a credit from your old account when moving, if you have done this Via our Movers team and credits are usually added on to the new account, this is something we can check for you, please look out for a white envelope to join me in a private chat.
Regards
Paul.
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