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2 months ago

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contract sent to old email address

Hey forum team I've just renewed my contract and the new contract was sent to an email I no longer have access to. Now I've had a look and saw that some people in here got this solved by sending a ...

Carley_S

Forum Team

2 months ago

Thank you for joining us over private message dschwemmlein

Glad we were able to get this fully sorted for you today. Please let us know if you've any further questions or concerns, we can provide general help and support via social media if needed.

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address","id":"message:5608755","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:945197"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ManageAccountCable"},"conversation":{"__ref":"Conversation:conversation:5608755"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5608755"},"body@stripHtml({\"truncateLength\":200})":" Hey forum team I've just renewed my contract and the new contract was sent to an email I no longer have access to. Now I've had a look and saw that some people in here got this solved by sending a ...","body@stringLength":"333","rawBody":"

Hey forum team

I've just renewed my contract and the new contract was sent to an email I no longer have access to.

Now I've had a look and saw that some people in here got this solved by sending a private message, do I have to send that private message to someone in particular or the team?

Thanks in advance

","kudosSumWeight":0,"postTime":"2025-01-13T22:49:36.622Z","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5608755_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":164},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hey forum team

I've just renewed my contract and the new contract was sent to an email I no longer have access to.

Now I've had a look and saw that some people in here got this solved by sending a private message, do I have to send that private message to someone in particular or the team?

Thanks in advance

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Thank you for joining us over private message dschwemmlein

Glad we were able to get this fully sorted for you today. Please let us know if you've any further questions or concerns, we can provide general help and support via social media if needed.
\n

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Thank you for joining us over private message

Glad we were able to get this fully sorted for you today. Please let us know if you've any further questions or concerns, we can provide general help and support via social media if needed.
\n

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