Forum Discussion

dschwemmlein's avatar
dschwemmlein
Joining in
29 days ago
Solved

contract sent to old email address

Hey forum team

I've just renewed my contract and the new contract was sent to an email I no longer have access to.

Now I've had a look and saw that some people in here got this solved by sending a private message, do I have to send that private message to someone in particular or the team?

Thanks in advance

  • Thank you for joining us over private message dschwemmlein

    Glad we were able to get this fully sorted for you today. Please let us know if you've any further questions or concerns, we can provide general help and support via social media if needed.
     

  • Hello dschwemmlein,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your contract being sent to the wrong email address. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L

  • Thank you for joining us over private message dschwemmlein

    Glad we were able to get this fully sorted for you today. Please let us know if you've any further questions or concerns, we can provide general help and support via social media if needed.