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Billynch's avatar
Billynch
On our wavelength
3 days ago

Contract Renewal

I’ve been looking at options as my contract is due for renewal. Today I received pre-contract documents on email but I haven’t chosen a new deal yet or agreed to a new contract.

My current service has not been great 

internet normally resets every night dropping the connection and restarting 

yesterday I had issues with the tv signal freezing.

tried contacting on live chat and what’s app but no one is there?

  • Hi Billynch, thank you for speaking to us via private message.

    If you have any further issues or queries, please don't hesitate to contact us.

    Regards,
    Daniel

  • Hi Billynch, thank you for your post.

    We're sorry to hear about the issues you've been having and the difficulties you've had when trying to get through to us 😔

    In order to look into these matters for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    Regards,
    Daniel