Contract end date help
Hello,
So I hope this is the correct sub forum to place this ?
I have been struggling to find out when my current contract ends & I cannot find any info when logging in to here https://www.virginmedia.com/my-virgin-media/home I cannot find anywhere that shows my contract.
Can any VM staff here help me find it & or also tell me when the contract ends ?
According to here https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/in-or-out/check-contract-status
Log in to your Virgin Media account.
Select 'My Account'.
Select 'Check your contract details'. You’ll find your end date here.
No such option exists though when I log in.
I don't like trying to do this kind of thing on the phone with call centers as I typically end up in a huge queue or they don't understand me very well on the other end.
Thanks