eilmdar
11 months agoTuning in
Constantly being incorrectly charged for Netflix
I have never been so frustrated with any other company as I find with VM. My contract changed in oct 2023 and I keep being charged for Netflix I never ordered, never used and don’t have.
Complaints get the prob resolved then happens again - I don’t have time for this level of incompetence by VM - when resolved it’s as if VM doing me a favour by refunding. I am now going to check if this is classed as breach of contract on VM side then surely I cannot be charged to part ways to move to a company who can manage a simple task to get a bill correct