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Woodwizard's avatar
Woodwizard
Joining in
8 months ago

Complaint

Ive registered a complaint on the 4th March. Still not resolved. Failed call backs. Sent two recorded delivery letters stating to be contacted. Left BT after 28 years to sign up to Virgin in November2023. Worse mistake ever.

  • It's been two months so you can now go straight to the Ombudsman. Link below. 

  • Hi Woodwizard,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about your complaint. 

    If you don't mind me asking, what is your complaint regarding specifically?

    ^Martin