Charged for entering my Pin
I'm new to the way virgin media works but usually quite savvy, however I've just had to complain about a possible glitch on the Tv360 channel interface and I I'm writing this to hopefully stop others getting a excessive bill for something they've not watched.
I was looking through the adult channels as some are free to 5.30 in the morning, but others are not.
However when you channel hop and land on the channel you want you have to enter your Pin. Now some channels will be free and others will display a price of usually 6.99. However and to me this is plain wrong, the Very fact you have just entered your pin and been presented with a price is enough to be charged,
I back out of the channel when I see the price of it and Virgin charge you for the privilege of seeing the price and not progressing to the channel content!