I've been trying to change the email I use to log in to MyVM but it either takes a long time to send the email to verify or never sends at all. And when I do get the email to verify, it just says the link has expired and to try sending the email again. It won't let me modify or upgrade my package until this is fixed, and it's getting frustrating now.
Any thing I'm missing here to get this to work?
Thanks
Forum TeamHey rhops, thank you for reaching out and we are sorry to hear about your email issue.
Can you not login in with the current email or do you not know this email and login details?
If not let us know and we will look into this.
We can also see you have spoken to the team since this, how did it go?
I can log in, i just want to update the email to a new one, but it wont let me essentially.
I spoke with someone who has said they have changed it, i dont know how long it takes to take affect however so do not know if it has worked yet
Forum TeamHow long ago was this changed?
For the change to happen you need to click the link we would have sent did you click this link or not?
