C-L-M
10 months agoJoining in
Changed package without permission
Hi, I'm having to use this forum as I do not have the time to be kept on hold for endless minutes when trying to speak with somebody. My contract ended last July (yes, thats how long its taking to actually speak with somebody)..although I am very unhappy with your customer service, overall my broadband/tv has been ok. However, you have increased my TV package without consulting me, surely this is illegal? The extra cost is ridicules, I do not watch much tv and require the very basic package. Please provide an email address for me to complain. No telephone numbers.