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rroobblliivvee8's avatar
rroobblliivvee8
Joining in
19 days ago

(Can't) Manage Flex Plan through app

Added TNT subscription, but can't cancel through the Flex Plan management screen. Either shows error (desktop pc) or loads chat page. Chat page the crashes after 15 mins. How can these 'flexible' subscriptions be cancelled or others added?

  • Hi there rroobblliivvee8 👋 Welcome to our forum and thanks for your post 😊

    Sorry to see that you're having issues managing your subscriptions. Just to check, are you having these same issues on all devices? Usually, managing this via your online account should work.

    Let us know and we can assist further if needed.

    Regards

    Nathan

      • Nathan_B's avatar
        Nathan_B
        Forum Team

        Thanks for getting back to us. So we can take a look a this I'll pop you a PM to confirm your details.

        Regards

        Nathan