Well, it took many hours (days trying to find the link that worked) of waiting on chat to get hold of them, the first person offered a fantastic deal that technically was more expensive, they then transferred me to the most relevant section and several hours later someone came on to help, the price wasn't as good as I could get elsewhere, but it was at least kind of reasonable.
But after some time on chat with the "?" (person\thing) that responded, I got the feeling it was not a person, the responses were too quick, points in my questions went unanswered, when I said I could get a better price it instantly started to cancel the contract to which I said stop, I thought about it for a few minutes and figured better the devil you know, and eventually agreed to the new deal.
They then set it up and sent the email and text they needed me to agree too, but none turned up, they said the system is slow at the moment and it may take a while to arrive, and they did the next day, I already told them go ahead and accept it now (as I was on with them), and said I can use the cooling off period if I come across any problems, but they just finished the chat without doing anything, my guess is they wanted that extra day at the higher premium to make even more money from me.
You'd be amazed at the amount of interest company's gain from people's money by delaying or extending the time frame before they have to do it, and it is standard practice not that any will admit it, but my stepbrother confirmed that his company does it and said my instincts were right about it, it may be pennies to us, but total up the pennies from many 1000's of people and it mounts up rapidly.
I thought it was all done, then today I get a new bill through at the best part of double the price that was agreed, so guess what I will be doing for the next few days, as the chat link seems to have vanished again, and I don't have the mental capacity to talk to them on the phone ever since I nearly died, the toxins from the gangrene have taken a heavy toll on my ability to function, and when I start to deal with incompetence it just sets me off in a bad way needing to OD on my Morphine (with the blessing of the pain clinic as no one else is qualified enough to work on me) before I end up in crisis.
Because when paramedics come in at Xmas 2020 to help with the pain, see what I am on, and they look at each other, then turn to me and say "We don't have anything anywhere near as strong as I was already on", you know your screwed then, so they took me in and it turned out to be a perforated gallbladder that had also turned gangrenous, and if that wasn't bad enough it was also sat on my liver, so they took a lump of that as well, and they figured I had an hour to live by the time they got me on the slab, so speaking to people reading from a 3 page manual is something I just can't take, so off to try and get hold of them again and find out what they are playing at now, Thanks again anyway.
