davidm_uk
10 months agoOn our wavelength
Can't download latest bill
Got the email today saying my latest bill was ready. Click on the link in that email "View this bill" and it just takes me to https://my.virginmedia.com/ebill/view which is a blank page.
Log into my account, click on "Show your bill", just takes me to "Virgin Media help and support". Click on "Billing and payments", gets to "Virgin Media billing and payments help and support", click on "View you bill" goes to "How can we help ?". Click on "Broadband, TV and landline" just takes me back to "Virgin Media help and support".
Round and round in circles. I want the PDF of my full bill, just like I've been able to download for years! Why have VM f**cked this up!