Forum Discussion

Sir_Plantpot's avatar
Sir_Plantpot
Joining in
2 months ago

Can't block websites

"Sorry the changes you made were not saved, please try again"

I get this error every single time I try to block a website.

I have been trying to block 1 website for weeks.

Crazy how I need to wait for over an hour with support to block 1 website.

Virgin media is awful

3 Replies

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  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)

    Hi Sir_Plantpot,

    Thanks for your post and welcome back to our community. 

    We're sorry to hear you've been unable to block a website. 

    Please either try clearing cache on the browser you're using, or attempt to use a different browser to see if the attempted action is then successful.

    Please pop back to us when you can. 

    • Sir_Plantpot's avatar
      Sir_Plantpot
      Joining in

      I have done this multiple times before I even posted my problem. It still isnt working. Fix it.

    • Client62's avatar
      Client62
      Alessandro Volta

      Fix the faulty Web Portal this problem is reported at least weekly 
      and is now over 3 years old and still not addressed !