Forum Discussion

fedupwithvm5's avatar
fedupwithvm5
Joining in
3 months ago

Cannot link O2 account

Big problem since the merger. I'm trying to link my account but the email I use is different to the registered account email. When I try to link via the registered email, it's impossible because it sends an email to the VM registered email address, which I can't access because my accounts not linked!!!

Does anybody have any idea how to get round this? Any advice would be gratefully received

1 Reply

Replies have been turned off for this discussion
  • Ayisha_B's avatar
    Ayisha_B
    Forum Team (Retired)
    3 months ago

    Hello,

    Welcome to our Community Forums and thanks for your post. 

    I am sorry for your experience and will be happy to take a closer look for you.

    Will pop you a PM now.