Forum Discussion

vanilly's avatar
vanilly
Joining in
2 years ago

Can’t login to my Virgin Media

I'm having the same issue, Have tried a few different days this week and nothing. when I try send the reset email it doesn't recognise my email but its the correct one.

  • Hi vanilly 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear about the issue you're having 😔

    In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel