Hi have had a frustrating time trying to get someone to speak to would seem the system is set to not let you speak to someone just text me links.
When I try to log into to my account it won’t recognise the email address when I try to set up a new access it says the email is invalid. This is for VM &o2 access. VM seem to have stopped emailing me bills as I have just been hit with an unexpected price rise. Can anyone offer some assistance. Thanks
Hi Matthew
thanks for coming back to me.
yeah it’s the same thing just won’t recognise my email
Forum TeamThank you for confirming this.
Please can you confirm if you have recently linked the accounts together or not?
When did this exactly start around a month ago?
Forum TeamHey Rangerssaracen, thank you for reaching out and we are so sorry to hear about your account issues.
What happens when you try going down forget password / username?
Does it do anything at all for you?
Is it giving you any error messages at all?
