Forum Discussion

jamie21292's avatar
jamie21292
Joining in
3 months ago

Can’t change my contact number

Hi, I recently joined Virgin and I am currently in the process of setting up my profile to view bills and my account details. Unfortunately, I cannot complete the account registration, as it appears that I mistakenly entered a digit on my phone number when ordering our broadband and tv services.

Is it possible to change the phone number associated with my account?

Thanks.

1 Reply

  • Hi jamie21292 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to assist further.

    Best wishes.