Forum Discussion

Lillie42's avatar
Lillie42
Joining in
10 months ago

Can’t cancel paper billjng

I can’t switch to ebilling, the description of the steps on the website does not match the content of the website. Can anyone help, please?

  • Zach_R's avatar
    Zach_R
    Forum Team
    10 months ago

    Hi Lillie42,

    Thank you for your post and welcome to our community forums. We're here to help.

    I'm sorry to hear you're having some trouble changing the method in which you receive your bills. So that we can look into this further, I'll send you a private message shortly. Please respond to this when you can and we'll proceed from there.

    Thanks,