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kse64's avatar
kse64
Joining in
9 months ago

Brown box damaged on house

Hello,

Please can a VM engineer come out to fix / replace this damaged & exposed box, and also tidy up the cabling while they are there? Thanks

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  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    9 months ago

    Hi kse64 

    Welcome to the community forums

    Thanks for getting in touch regarding your damaged omni box cover. We can arranged an engineer to come and fix this for you. 
    Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down.