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Maddy365's avatar
Maddy365
Joining in
28 days ago

Broadband payment not working

Hello. I have tried three times to buy virgin rolling monthly broadband and I get to the final stage and then the payment fails. It says “oops something went wrong, looks like the page has been moved or deleted”. please can someone help so I can get some wifi set up. 
thanks, 

Maddy

 

 

 

broadand
nowifi

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  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    28 days ago

    Hey Maddy365, thank you for reaching out and we are sorry to hear you are having some payment issues.

    Also a warm welcome to the community. 

    If you are a new customer we would advise to call our sales team on 0800 183 1234.