scarletp
12 months agoSuperfast
Broadband Contract ended in August 2023, will there be a problem to terminate?
Hello,
I wish to terminate my Virgin Media broadband and phone rental and understand I do this by ringing up.
My latest 18mth contract started 7th February 2022 so I work out I was out of contract in August 2023 but so far I cannot find this in black and white online. Am I correct thinking that all is therefore in order for me to ring and give notice? I am concerned that things will not be straightforward.
Grateful for thoughts/advice
Hi scarletp thanks for getting back to us.
Sorry to hear you're leaving us. I would like to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of our screen.
Regards
Lee_R