Hi I have got a blue light card and my existing contract runs out on either August or October 2025 this year and can I use my blue light card for discount on another contract when I come to renew it and as an existing customer and not a new one please
Terms and conditions apply to all Blue Light Card offers. You need to check the VM ones. They will almost certainly only apply to brand new customers.
I can find nothing on the official website, although several other sites say it does apply:
Does the Virgin Media Blue Light Discount apply to existing customers?
Yes. Existing customers holding Blue Light Card can also avail of the Virgin Media Blue Light Discount. However, the discount may vary depending on the current subscription of the customer.
https://www.beansfortea.co.uk/what-is-the-virgin-media-blue-light-discount/
I found the following in the FAQ's on https://www.virginmedia.com/discount-codes/
Can I get a Virgin Media NHS or Blue Light discount?
Yes! Virgin Media is pleased to offer a blue light discount for eligible individuals. All NHS staff, emergency services, and armed forces personnel can enjoy a discount on Virgin Fibre home broadband and phone services. To access this discount, simply provide proof of your employment during the application process.
I seem to recall that Blue Light discounts are for new customers only, if that's still the case I would suggest playing hard ball with retentions.
Checking on the Blue Light website for VM offers proved very difficult, however I did find the following page https://www.bluelightcard.co.uk/company?cid=3462
The majority of offers seem to be the same pricing as for new customers signing up via the VM website, however the Biggest Combo bundle with Sports & Movies, Netflix Standard and M500 broadband worked out at £72.99 a month which is £6 a month less than the currently advertised VM website pricing, and the M125 fibre broadband worked out at £24.99 per month with no set up fee via Blue Light which is £1 a month less than the VM website pricing (new customers only).
