Forum Discussion
- japittsVery Insightful Person
Can you give some details of the query?
- TudorVery Insightful Person
I do not think VM staff members on the board can answer bill queries, you will have to phone up.
- evakyleJoining in
Query on billing
- Cardiffman282Trouble shooter
You will need to expand a little bit.
- evakyleJoining in
Query not resolved!
- Cardiffman282Trouble shooter
That's probably because you have yet to fully set out what the query is in sufficient detail despite many requests to do so.
If you prefer not to do so on here (not everyone does) then I'd call it in on 0345 454 1111.
- evakyleJoining in
Can someone explain additional charges on my last two bills
- HavencroftKevRising star
We can't help unless you divulge a little more info, what were the charges for?
- Zach_RForum Team
Hi evakyle,
Thank you for your posts and welcome to our community forums. We're here to help.
I'm sorry to hear you have some billing related disputes. As has already been asked by other members of the community, can you please expand further on the nature of the dispute? We can then proceed from there.
Thanks,
- evakyleJoining in
Query on extra charges on my bills
- Cardiffman282Trouble shooter
1. What are the extra charges?
2. How much are they for?
3. What does the bill say they are for?
4. Why are they under dispute?
5. Please don't post the same query a fifth time.
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