Forum Discussion

evakyle's avatar
evakyle
Joining in
2 years ago

Bills query

Query on additional charges on last two bills

  • Tudor's avatar
    Tudor
    Very Insightful Person

    I do not think VM staff members on the board can answer bill queries, you will have to phone up.

      • Cardiffman282's avatar
        Cardiffman282
        Trouble shooter

        That's probably because you have yet to fully set out what the query is in sufficient detail despite many requests to do so.

        If you prefer not to do so on here (not everyone does) then I'd call it in on 0345 454 1111. 

  • Can someone explain additional charges on my last two bills

    • HavencroftKev's avatar
      HavencroftKev
      Rising star

      We can't help unless you divulge a little more info, what were the charges for? 

    • Zach_R's avatar
      Zach_R
      Forum Team

      Hi evakyle,

      Thank you for your posts and welcome to our community forums. We're here to help.

      I'm sorry to hear you have some billing related disputes. As has already been asked by other members of the community, can you please expand further on the nature of the dispute? We can then proceed from there.

      Thanks,
       

    • Cardiffman282's avatar
      Cardiffman282
      Trouble shooter

      1. What are the extra charges?

      2. How much are they for?

      3. What does the bill say they are for?

      4. Why are they under dispute?

      5. Please don't post the same query a fifth time.