Forum Discussion

kaleem-b's avatar
kaleem-b
Just joined
5 days ago

Billing up to 18 Months

Is it possible to get my bills older than 12 months? i would need up to 18 months of standard copy bills. i called and had multiple different people tell me different things and i am still needing my older bills.

1 Reply

  • Hi kaleem-b,

    Thanks for your post and welcome to our community. 

    We're sorry to hear you haven't received the bills yet. 

    When were the copy bills first ordered please?

    It can take around 2 weeks for copy bills to be received. It may take longer if a high volume of bills have been requested.

    Could you please let us know here if these haven't arrived by Friday?