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Katie1976's avatar
Katie1976
Joining in
12 months ago

Billing Query

Hi I need to speak to someone at VM about a billing query and had no luck with the WhatsApp messinging service.

My account says my bill will increase to £39.16 as of 11th April, however my current bill due is £50.04 - can someone please explain the difference?

 

Many THanks

Katie

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  • Katie1976's avatar
    Katie1976
    Joining in
    12 months ago

    I manage to resolve the isssue through live chat on my VM account. I was out of contract but they offered me a good deal on a new 10month contract. 

    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team
      12 months ago

      Hi Katie1976,

      Thank you for your post. We're glad to hear you were able to speak with an agent and get this resolved.

      ^Martin