sketchymagpie
12 days agoJoining in
Billing issue with cancelled add-ons
Hello,
I spoke to Live Chat at the start of May and requested to remove the ‘Sky Sports Collection’ and ‘Kids Pick’ add-ons from our package, which they said they did, however we have been billed twice since and the amount has not changed and both still appear on the contract.
Could somebody look into this for us, please?
Thanks,
Susan