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Gates's avatar
Gates
Joining in
5 months ago

Billing info going to wrong email

Please help after my husband died I successfully changed the account into my name & email address. On contract & my details.
However, I get emails to my husband’s email account addressed to me telling me my bill is ready. 
Any chance of getting the emails from billing going to my email address?

 

  • Hi Gates, thank you for your post.

    We're really sorry to hear of your loss.

    In order to look into arranging this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel