Bill Credit
I’ve just joined Virgin broadband. I was enticed by the offer of a £95 bill credit. However, I can’t see this anywhere on my account/bill/contract. Who do I need to contact to discuss this? I have a screenshot of the offer.
Forum Discussion
1 Reply
- Molly_T
Forum Team
Hi Delyth1 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear these concerns about missing offer / bill credit. We'd need to investigate what's happened here, and get you to send us in any evidence for your case. I will send you a PM to confirm a few details and help get a complaint raised for you if needed.
You can find the PM in your Inbox 📩 in the top right corner of the page. We can then return to this public thread with another update when possible. Thanks for your patience in the meantime! 🌞
