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Millie1957's avatar
Millie1957
Joining in
11 months ago

Being billed for return kit

I returned all my kit on the 3/6   I have been billed £40.00 for missing kit, after telephoning 3 times I am getting nowhere,  I have supplied tracking numbers and still getting messages to return kit the latest one even had the wrong address on ...help anyone

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    11 months ago

    Thanks for reaching out to us Millie1957, and a very warm welcome to our Community Forums!

    I'm sorry to hear of the unexpected charge, relating to non-return of your equipment.

    Check out the envelope in the top right hand corner for a private message from me, and I can work with you to have this resolved.

    Thanks,

    David_Bn

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team
      11 months ago

      You're welcome Millie1957.

      Do feel free to come back to me if there's anything else required via our private messaging thread and I'll be on hand to assist further.

      Thanks,

      David_Bn