Forum Discussion
3 Replies
- Vikki_M
Forum Team
Hi Petey1956,
Thanks for your post and welcome to our community.
We're sorry to hear about the Netflix dispute.
Just to clarify for us please, have you never signed up with Netflix directly?
If you have, you can opt to be billed for this via your Virgin bill even if you don't have a TV service with us.
You can change how you're billed or cancel the Netflix subscription, however you would have to log into your Netflix account to do so.
If you have never signed up for Netflix and therefore aren't aware of your log in details, please pop back to us and we can look into this further for you.
- Petey1956Joining in
No I have never signed up for Netflix . Did try to log in with Netflix to cancel but my email address was not recognised
- Vikki_M
Forum Team
Okay thank you. I'll need to take some further details please to get this removed.
I'll send you a private message now.
Please look out for the envelope in the top right of the page and pop back to me when you can.
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