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Moleyman69's avatar
Moleyman69
Joining in
1 day ago

Another NetFlix concern...

Hi Virgin,

I'm another customer  with free NetFlix concerns.

I took out a new contract this morning and was told I would be getting free NetFlix as part of the package when I asked - the lady even said, "yes, I'll tick the box and you get an email shortly."

However, after reading a seemingly endless slew of people not getting their free NetFlix I have no faith in getting it either.

Is anyone on here from Virgin willing to personally take this on for me as I want to get it resolved within the next 14 days before my Right to Cancel expires.

Thank you very much,

Moley

1 Reply

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    6 hours ago

    Hi Moleyman69 thanks for your post although we're sorry to hear of the concerns you've raised here.

    Please let us investigate this for you, expect a PM from me to arrive shortly and respond directly when you can!

    Many thanks