Forum Discussion
- Matty121Joining in
Can I have some assistance for possibly the same thing please
- Alex_RMForum Team
Hi Matty121,
Thanks for posting and welcome to our community 😊
Sorry for any confusion regarding your upgrade. You should get a contract summary of changes, is the channel you don't want listed on there?
Alex_Rm
- Matty121Joining in
So I checked my bill, and i have indeed been charged for a holding screen for an adult channel
- Tom_W1Forum Team
Hi Matty121 thanks for your reply here.
So in order to purchase any subscription but certainly an adult channel, you will be prompted by our PIN pop-up so you would have needed to enter your PIN before going ahead and purchasing.
However, I can look into this for you so please expect a PM from me to arrive shortly and respond directly when you can!
Many thanks
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