Forum Discussion

ClaireD2's avatar
ClaireD2
Just joined
2 months ago

Accounts not linking

My virgin and O2 account won’t link. I’m a new customer 

 

1 Reply

  • Hey ClaireD2, thank you for reaching out and a warm welcome to the community, we are so sorry to hear your account is not working.

    Please remember you need to be installed and active to make an account, if you are waiting for an install this won't work until you are fully active with us.

    Any issues after this, do let us know.