Account number
Hi I can’t find my account number or area code for my account it won’t let me register an account without this. I have had virgin media for 2 years. I can’t speak to a human on the phone without an account number
Forum Discussion
The a/c number and area number are in the monthly bill email
I haven’t received any emails from virgin, my mother can’t remember what email she gave when she first joined, I receive text messages from virgin but it only takes me to the website
Hi Brenda133 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the situation you find yourself in 😔
Advice on where to find your account number and area reference can be found here. Please refer to the "FAQs" section.
In the event you're still no further forward thereafter, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Thank you for your support Client62 👍
Regards,
Daniel
