Forum Discussion

BeeDow's avatar
BeeDow
Joining in
9 months ago

Account number

i lost my email with my account number on it and can’t set up the online app, how can i get my account number again ?

4 Replies

  • Hi BeeDow 

    Welcome to the community forums 

    Sorry to hear you've not been able to find your account number to create your online account. 

    We can send a reminder letter through the post, this can take 10 working days to arrive. Before that, let's see if we can help you locate this at your side. 

    Do you have access to your email containing your contract summary sheet and information? Your account number will also be printed on your contract as well or is it that you've also lost the email containing your contract? 

    • BeeDow's avatar
      BeeDow
      Joining in

      I haven’t because I lost all my emails and all the emails since haven’t had my account details.

      • Matthew_ML's avatar
        Matthew_ML
        Icon for Forum Team rankForum Team

        No worries at all, let me send you a DM and we can get this sent out for you 🙂