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Henty06's avatar
Henty06
Joining in
1 year ago

Account Number needed to register online

Hello, when will I get my account number please.  My new broadband has been up and running for a few days but I can't register on My Virgin Media because I haven't had notification of my account number.

[MOD EDIT: Subject title changed for clarity]

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    1 year ago

    Hi Henty06 

    Thanks for posting, welcome to both the Community and indeed Virgin Media.

    It should be on the pre-contract documentation but no matter, I shall send you a PM now to assist with this.

    Best wishes.