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HJS3's avatar
HJS3
Joining in
2 years ago

Account not linked

Hi, I want to add sky sports hd to my package but my email address is linked to my old and not new account. Can you link my email address to correct account please ?

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  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    2 years ago

    Hi HJS3, 

    Thank you for your post and welcome to our community forums. We're here to help.

    We're sorry to hear you're having some trouble making a package change. To clarify, are you referring to the My Virgin Media online account that you're struggling to log into?

    Thanks,