Forum Discussion

annaeking's avatar
annaeking
Just joined
20 days ago

Accidentally turned on Netflix without ads

Somehow we were put onto a Netflix package without ads and we aren't sure how. We want to avoid doing this again.

Is the Netflix with ads only available via the streaming box?

netflix

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    19 days ago

    Hi annaeking 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with Netflix. So we can assist and resolve for you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina