Forum Discussion

sineadh1971's avatar
sineadh1971
Joining in
29 days ago

360 Box Issues

I’ve just had the 360 box installed and lots of things aren’t working. I can’t pause or rewind live tv. Programmes are not recording - I get a cs2214 code displayed when I try and watch them? I’ve cleared the storage and still having the sane issues.

I’m also having to sign into apps every single time I use them which is just ridiculous.

I’ve done a factory reset a few times and also tried switching off completely, leaving a few minutes, then switching back on. Nothing works.

  • Vikki_M's avatar
    Vikki_M
    Forum Team
    28 days ago

    Hi sineadh1971,

    Thanks for your post and welcome to our community.

    I'm sorry to hear about the issues you're having with the 360 box.

    I'll send you a private message now so I can help.

    Please look out for the envelope in the top right of the page and pop back to me when you can.